St. John’s Hospital offers WiFi@Mercy free wireless Internet

Patients, visitors, employees and physicians can now access wireless Internet at St. John’s Hospital. Free high-speed wireless Internet access (WiFi@Mercy) is a service to customers allowing them convenience in checking email, browsing the web or connecting to servers for work, education, entertainment, etc.

A laptop, notebook computer or PDA (Palm®, BlackBerry™ or other Internet enabled, hand-held device) is needed. The device should be equipped with a standard Internet browser and a WiFi-compliant (802.11b/g) wireless Ethernet card. This card is normally installed in the PCMCIA slot on the side of the computer. Software that controls wireless connectivity should be loaded on your computer prior to accessing the wireless connection.

• Newer laptops may have built-in WiFi capability. In this instance, you will automatically see available WiFi networks listed on your browser window.
• If you use a Macintosh, an Airport card or other 802.11b/g compatible wireless card is needed (along with the already installed appropriate software).
• If you do not have a wireless card, one can be purchased at an electronics retailer. You will need a WiFi 802.11b/g wireless network card. Please make sure the software is loaded before you insert the wireless card.

With WiFi@Mercy you also have the capability to connect to your corporate Virtual Private Network (VPN). However, if you are unable to connect to your VPN, you may need to contact your company’s private network administrator.

For assistance, please call 1-866-497-5377 for WiFi Technical Support.