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Achievements
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St. John’s EMS is proud to be a clinical leader in the state. Special areas to note include:

¢ First system in the state to implement a 12 Lead (Multi-Lead) ECG
   program that includes initial training of all Paramedics, on-going
   competency assessment, refresher training in acquisition and
   interpretation of data, thrombolytic checklist prescreening, heparin and
   aspirin administration. Our goal to expedite care for the patient suffering
   acute myocardial infarction (heart attack) has been quite successful. The
   time to intervention has been significantly reduced with improved
   outcomes. Our approach to 12-lead EKG and out-of-hospital cardiac care
   serves as a model for other services across the country.
 

¢ First service in the nation to trial Troponin T rapid assay test for AMI. This
   clinical trial established the feasibility of paramedics drawing blood on
   patients suspected of acute myocardial infarction and completing a rapid
   Troponin test while in transport.

¢ First service in Missouri and one of the first in the nation to administer
   clot-busting drugs to AMI patients.

¢ Established quarterly competency program to improve and assure quality
   in common and seldom utilized skills and knowledge.

¢ Established a First Responder Automatic External Defibrillator pilot
   program. This program facilitated passage of legislation that has
   increased utilization of AEDs statewide.

¢ Our service works with other departments in the Health System to develop
   clinical pathways to assure continuity of care for patients. St. John’s
   EMS is actively involved with the Acute Myocardial Infarction Team, 
   Stroke Team, and the Trauma and Cardiovascular Services committees.

¢ Maintain aggressive assessment-based protocols that are updated on a
   continuing basis.

¢ Achieved 96 percent customer satisfaction rating of excellence as
   reflected by Press Ganey surveys, which are completed by patients and
   family members
.

¢ Quality Improvement Award for the State of Missouri (2003-2004).

¢ EMS System of the year for the State of Missouri (2000-2001).
 


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Sisters of Mercy Health System